Privacy Policy

Your privacy is important. This policy describes how Glacier Lodge Stay gathers, processes and protects personal information from guests and visitors to this site.

Last revised: 2026-07-13 · In force immediately.

1. Data controller

Glacier Lodge Stay ("we", "us", "our") runs the website at https://glacierlodgestay.online/. Our registered address is 58 La Croisette, 06400 Cannes, FR. For data-protection enquiries contact [email protected].

2. Data we collect

We process the following categories of data:

• Booking details: name, address, contact details, payment information, stay dates, dietary and accessibility requirements.
• Correspondence: messages sent via our website, email or phone.
• Site usage: IP address, browser, device, referrer, pages viewed, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use data

Personal data is handled solely to deliver and improve our services, including:

• To handle reservations, payments and deliver the services you reserve.
• To contact you regarding your stay, issue confirmations and answer enquiries.
• To meet legal duties (tax records, anti-money-laundering, gaming-licence compliance).
• To refine our website and services using aggregated, privacy-conscious analytics.
• To send marketing where you have given explicit consent; you may opt out at any time.

4. Legal basis (GDPR)

For visitors in the European Economic Area and United Kingdom we rely on Articles 6(1)(a)–(f) GDPR: consent, contract performance, legal obligation, and our legitimate interest in operating a secure, well-run website.

5. Data sharing

We do not sell personal data. We disclose it only to: trusted providers acting for us (payment processors, booking platforms, IT hosting) under contract; authorities where law requires; and successors following corporate reorganisation.

6. Cookies

This site uses strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after consent via our cookie banner. You may withdraw consent anytime by clearing browser storage for this domain.

7. Retention periods

We keep reservation and accounting records for the period tax and gaming law requires (usually 10 years). Marketing data is retained only while consent remains active. Server logs are removed within 30 days.

8. Your rights

Where local law allows, you may access, correct, erase, restrict or object to processing of your data, and request portability. To exercise these rights contact [email protected]. You may also file a complaint with your local data-protection authority.

9. International transfers

When personal data leaves the European Economic Area, we secure adequate protection via Standard Contractual Clauses or equivalent measures.

10. Children

This website is for adults aged 18 and over. We do not knowingly collect data from children under 16. If you believe such information was submitted, contact us to have it removed.

11. Policy updates

We may revise this policy periodically. The date at the top marks the current version. Significant changes will be announced on this website.